https://support.microsoft.com/en-us/kb/3134780
Outlook displays a "Disconnected" status when IPv6 is enabled
Method 1: Disable IPv6 on your network adapter
Method 2: Download the fix that's associated with the "Prefer IPv4 over IPv6 in prefix policies" topic in the following Microsoft Knowledge Base article:
- Click Start, and then click Control Panel.
- Click Network and Sharing Center.
- In the View your active networks area, click Local Area Connection, and then click Properties.
- On the Networking tab, clear the Internet Protocol Version 6 (TCP/IPv6) check box, and then click OK.
Method 2: Download the fix that's associated with the "Prefer IPv4 over IPv6 in prefix policies" topic in the following Microsoft Knowledge Base article:
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