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Saturday, February 8, 2020

windows 10 black screen without cursor after crash / freezing ---- found out to be video memory problem

windows 10 black screen after crash / freezing ---- found out to be video memory problem

while doing something on my old HP notebook , the screen suddenly freezing and become mosaic

I reboot it , it initially showing windows logo , then black without cursor

boot the NB with windows PE , run chkdsk , fixed some file system errors

the PE screen looks ok

I did a generic HP BIOS check, it passed

then it can boot to recovery mode, it can even boot to safe mode

it just wont boot to normal mode

I did HP BIOS component video test, it showing video memory problem

I tried to boot in low-res video mode

no luck


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