vent my suffering on intel customer survey

vent my suffering on intel customer survey

last nite I got an email from intel regarding their customer service

here is my response

intel drama case




I purchased intel mb in 2008.



in 2009, the computer failed to start. so I got a replacement mb.

but this replacement was worse, I can't see anything on the screen.

again, I couldn't decide whether its cpu or mb.

I chatted with an online intel tech, he offered to send another mb and

suggested me call local regional support. at that time,

I thought I might come across a cpu/mb to do further test, so I declined.

I called regional tech support, the lady answered the phone just

temporarily closed my case because I am consumer and already had two boards.

This is very annoying. since intel had my returned mb.

unfortunately for me, I did come accross anything (mb/cpu) so I can test further.


in 2011, I called Intel in despair, the lady took the call,

promised me a new mb , forward replacement.

so I waited and waited, eventually I chatted with intel online tech.

he said no, because I was a cosumer I am not entittled to those things.

fiannly I got the replacement board.

this time, it is a working one with some second hand dirt on it.

sorry for this long vent, because I suffered for years because of this intel mb

grandstream 4004 setup and portable phone

the portable phone range is quite good, the base station is good, press the button it will find the handset

plug the lead from the voip swx to the wan port of the grandstream , plug the analog phone line to fsx1, yeah port 1

only port 1 works for theat customer because of the licensing

my notebook's power pack disappeared .... RPC not available when printing

 my notebook's power pack disappeared ,,, bizarre thing did the walking ....

RPC server not available ...

the computer which runs 4 usb photo id printers was turned off.

hence the share not there to print to

I am doing miracles with image-migrating, shadow protect, ibm x226, asus P5G41T-M LX

USING SHADOW PROTECT IT ED.

first boot from SP it cd, start w2003 image restore, I got error "error start operating system"

tried a few things I noticed it failed to restore hidden track.

so I tried using w7 restore option, un-tick restore hidden track, boooom , the system boots into w2003

oh baby , my bacon saved for the day

the first trouble I noticed is an external usb drive wont show a drive letter,
press ctrl+shift+f12 I can see more cmd options, start diskpart, select volume 2 (in this case), assign a drive letter, it will assign the next drive letter to the external usb drive which contains the backup image. however the trouble continues along the w2003 restore path.

even if the image itself is w2003 on ibm x226.

intel support lady liars

finnaly I got the replacement mainboard. pity it is not what the lady promised over the phone - a new one.

the a re-paired one with dirt on it.

I carefully installed CPU and memory  video card etc ... now I can see the windows screen

it at least proved my years judgement is correct, the non-screen problem is not cpu, its mb

I fuken hate those intel support lday liairs

bpos and office365 live meeting

there are about 43 ppl in the online-meeting
ah, for $2.0 per month I can sell MS cloud service
I asked the question what can small IT guys do in addition to selling your bpos.
well the answer is
you can monitor customer's computers etc

wss 3.0 site search return no results

http://yagyashree.wordpress.com/2009/06/05/wss-3-0-when-trying-to-search-on-sharepoint-site-getting-message-no-results-matching-your-search-were-found/

there are some dcom errors in the log, so I did and I quote here as below

created a registry entry in the following location




HKLM\System\CurrentControlSet\Control\Lsa



–>Created a new DWORD key named “DisableLoopbackCheck” and modified the value to 1



–>We performed Full Crawl by the command



stsadm -o spsearch -action fullcrawlstart



–>We performed Search and it worked successfully

start the search service on wss 3.0 server

the error is the service is not starting in wss admin website
http://social.technet.microsoft.com/Forums/en-US/sharepointsearch/thread/e23f8c19-cc8f-4066-bbba-967e4fa19341

stop the search service

delete the search database

in the wss admin console, start the service again, then it will re-create the search database

shutdown /i and shutdown /m \\mybelly

http://www.computerperformance.co.uk/w2k3/shutdown.htm


remotely shutdown a windows pc

SHUTDOWN /I shows a graphic interface

shutdown /m command line

w7 file transfer wizard re-visited

I get this working between twp computers old and new,

pity it would transfer outlook data by default, and it wouldn't transfer outlook cache file / settings

How to fix the Outlook Express spelling checker when the French Dictionary is the only dictionary

http://blogs.msdn.com/b/dgoldman/archive/2007/01/03/how-to-fix-the-outlook-express-spelling-checker-when-the-french-dictionary-is-the-only-dictionary.aspx


unfortunately it only restored the en-us check , no en-nz...

dear no solution,,,, no pay ....

not easy

battle with n-able's anti-virus software

when I choose anti-virus profile default profile with exchange email for a certain PC.

ah ... the hell broke loose...I can't ping , can't mstsc remote in...

I cloned another profile, basically disabled everything.... phew .... things started back to normal...

netgear readynas duo, drama unravels ...

this is first time you call netgear, we give you help for free even if the nas warranty expired

saved the configureation from the old one, then resotred to the new one, the new one took 3 hours to rebuild raid, and the web admin interface wont work .... so it doesn't work that way

so press the power button for 5 secs to turn off

on power-up, poke the reset-button for 30secs to reset all settings, update firmware, and re-configure from scratch,,  copied some stuff wihile the raid re-built for more than 3 hours (1TB mmirrirred), the speed can go upto 70%, so it is not that bad

jumbo frame I leave it off as I dont know whether the swx supprts that

virtualize windows 2003 server to xen 5.0 host using shadow protect

the main point is to use licensed shadow protect version.

I used the IT edition in imaging the old server, then restore to a VM.

the usb disk has a license, so run the SP license server in a windows 2008 R2, this requires disabling the firewall,

so in windows 2008 server manager, search for firewall, in the domain profile disable firewall,

eventutally restoring the image to the VM, start the VM is just fine, no previous blue screen 0x0000.....

I had this problem becuase I mixed or mismatched IT edition image / boot disc,

in short, using a shadow protect cd is just not enough.

netgear readynas duo , oh dear the word is wait ... and waiting

netgear readynas duo , oh dear the word is wait ... and waiting   .,...

the first one https://maharse/ become un-accessible while it rebuilt raid ... raidiar reported about 28hrs

sigh ...

firefox save the day ,, sonicwall tz150 firmware update and ie8

i dont expect ie9 beta works with sonicwall tz150, but I have no luck uploading firmware via ie8 on a vista nb.

gotta remember this, use firefox instead, then I can do the firmware upgrade....

change bootable drive letter from h: to c: no go

change bootable drive letter from h: to c:   no go

an old dell, hard drive dead, re-load , the bootable drive letter is stuck at h:

try a few things no luck.

the pc got heaps sdm slots at front. so disconnect the cable and re-try ...


it is actually reloading ,,,

MYOB PAYROLL company disapperaed

after I put the load server back with the original hard drive. the company database disappeared

the owner paid myob 205$ yerarly support contract, then myob supoort talk me through

alt-q

select

brow

set deleted off

then he talked to the owner re-enalbed the deleted the database

who would deleted it, the earlier server hard ware failure sort of deleted it?

the onwer suggested to resotre from a good backup done b4 x'mas

dramatic day first day at work for the new year 2011

Miller's outlook pst file is located at the fileserver

but he can't open it properly, after restarted everything, outlook still give me errors.

the file server is running windows 2003 on an IBM x226 server

the server has heaps error like not enough resources to run cmd

some quota problem, failed to run ntbackup

at one stage give me a blue screen.

tweaked pagefile , still no luck.

it gave various errors at various times

eventually pull the hard drive out and put in a spare x226.,..
the windows 2003 wants a re-activation, ....

BACKUP/RECOVERY/ARCHIVE (BURA) wot the hell is BURA

BACKUP/RECOVERY/ARCHIVE (BURA)

hiren cd 12.0 and chkdsk

my nieces' notebook is reporting ntfs filesystem error's in the log,

sis said she can't play back videoes. it would shutdown after about 10 minutes

download hiren cd 12

and boot

do a chkdsk

wonderful

BG's career tips in CN

1 . 社会充满不公平现象。你先不要想去改造它，只能先适应它。（因为你管不了它）。






2 . 世界不会在意你的自尊，人们看的只是你的成就。在你没有成就以前，切勿过分强调自尊。



（因为你越强调自尊，越对你不利）。





3 . 你只是中学毕业，通常不会成为CEO，直到你把CEO职位拿到手为止。



（直到此时，人们才不会介意你只是中学毕业）。



4 . 当你陷入人为困境时，不要抱怨，你只能默默地吸取教训。



（你要悄悄地振作起来，重新奋起）。





5 . 你要懂得：在没有你之前，你的父母并不像现在这样“乏味”。你应该想到，这是他们为了抚养你所付出的巨大代价。（你永远要感恩和孝敬他们，才是硬道理）。





6 . 在学校里，你考第几已不是那么重要，但进入社会却不然。不管你去到哪里，都要分等排名。



（社会、公司要排名次，是常见的事，要鼓起勇气竞争才对）。





7 . 学校里有节假日，到公司打工则不然，你几乎不能休息，很少能轻松地过节假日。



（否则你职业生涯中一起跑就落后了，甚至会让你永远落后）。





8 . 在学校，老师会帮助你学习，到公司却不会。如果你认为学校的老师要求你很严格，那是你还没有进入公司打工。因为，如果公司对你不严厉，你就要失业了。



（你必须清醒地认识到：公司比学校更要严格要求自己）。





9 . 人们都喜欢看电视剧，但你不要看，那并不是你的生活。只要在公司工作，你是无暇看电视剧的。



（奉劝你不要看，否则你走上看电视连续剧之路，而且看得津津有 味，那你将失去成功的资格）。





10 . 永远不要在背后批评别人，尤其不能批评你的老板无知、刻薄和无能。



（因为这样的心态，会使你走上坎坷艰难的成长之路）。

ie6 ie7 ie 8 100% cpu usage on my windows 2003 machine

oh dear,

I have this problem for sometime now.

internet explorer cpu usage is way high to 100%. eventually locking up the system,

originally it would freeze after 10 pages open. now it is getting worse.

download processexplorer v14.0

check on iexplorer.exe, there is a nvdia proces involved.

something like nview,

a quick google search confirmed that nviwer is for dual monitors, I dont need it anyway. also 100% cpu usage reported in other guys' systems.

disable nview thing in msconfig from startup, all good.

continue to struggle with my intel purchase

General Info


Chat start time Jan 6, 2011 9:12:01 PM EST

Chat end time Jan 6, 2011 9:32:12 PM EST

Duration (actual chatting time) 00:20:11

Operator IntelJoy



Chat Transcript

info: Please wait for a site operator to respond.

info: You are now chatting with 'IntelIntelJoy'

IntelIntelJoy: Hi there! Thank you for using the Intel Customer Support chat service. We are glad to be of service. How can I help you today?

mikeshenxxxxx: hi

mikeshenxxxxx: just a query about my desktop board replacement

IntelIntelJoy: Okay.

mikeshenxxxxx: I called on 3 Jan. the intel tech said a replacement baord would be sent to be in 3~ 5 work days.

IntelIntelJoy: Working days, yes.

mikeshenxxxxx: I know its not 5 days yet. But I'm bit impatient now

mikeshenxxxxx: Order Number: 7500Despair Order Date : 2011-Jan-03 (Please note that your order will expire in 60 days from the date the order was placed.) Products Intel is sending to you: (Note:Product information is conditional based on substitute part availability.Actual part(s) may differ.) Row No : 1 Part No : D81073-207 Product : D81073-207 BD, MB, DP35DPM (DRAGONTAIL PEAK)

mikeshenxxxxx: any chance to see where is the board now?

IntelJoy: Let me see. Hold on for a moment.

IntelJoy: Kindly hold for 3-5 minutes.

mikeshenxxxxx: thanks

IntelJoy: Thank you for waiting.

mikeshenxxxxx: no problem

IntelJoy: Saw the order already.

mikeshenxxxxx: ok

IntelJoy: May I know if you already return the defective unit already?

mikeshenxxxxx: not yet. still in my room. I am told it is forward replacement. and it is a new one.

IntelJoy: The case was process as standard replacement process. That process is to send out the faulty unit first to depot. Soon as depot receive and verify the faulty unit, they will be sending out the replacement.

mikeshenxxxxx: umm... that's not what I am told.

IntelJoy: Let me check the chat logs.

IntelJoy: Kindly hold for 3-5 minutes.

mikeshenxxxxx: it was a call logs ( two on 3 Jan 2011)

IntelJoy: Chat log from the case note I mean.

mikeshenxxxxx: ok, fine

IntelJoy: Checked it already and it was stated on it that you were informed of SWR process.

IntelJoy: SWR or Standard Warranty Process.

IntelJoy: And the order ID provided to you then is already SWR.

mikeshenxxxxx: I made two phone calls, the first one , one of the lady said intel would forward-replacing. then I called again, supplied the serial number, then I received an order number.

IntelJoy: Also, we only provide standard warranty replacement for consumers.

IntelJoy: The order ID provided to you is for SWR and basing from the case notes you were informed of it also.

IntelJoy: And as mentioned above, we only provide the standard procedure for consumers.

mikeshenxxxxx: thanks for letting me know that. as the previous replacement one hasn't being working for a number of years anyway.

mikeshenxxxxx: as I remember vaguely, does Intel still send out a packing slip (FedEx last time) to me?

IntelJoy: Right now, the courier will just deliver a shipping document to you for shipping out the replacement.

mikeshenxxxxx: ok,

mikeshenxxxxx: I better check my letterbox.

IntelJoy: All right.

mikeshenxxxxx: thx for the help.

mikeshenxxxxx: bye

IntelJoy: No worries.

IntelJoy: Thank you for using chat. Have a nice day!

IntelJoy: Thank you for visiting our live chat support. We value your suggestions and would appreciate it if you would take a moment to complete the survey. The survey will appear when you click "Close'' to close the chat window.

sending MMS via iphone 4, my iphone 4 can't view MMS picture directly

well, I have to to register with vodafone and goto their website to view the mms picture.

sister solved the problem for me by sending a mms pict from my iphone, then everything is fine.

happy 2011 , cannot enter password on a windows 2003 PC

happy 2011 , cannot enter password on a windows 2003 PC   ...

gud I cannot edit this post for a good few hours, because the hour-glass keeps spin...

anyway, the cannot enter password problem is due to the USB KVM's active power connection got lost.

yes, the KVM needs active power.

happy 2011, ie9 beta and exchange 2010, and firefox

happy new year,

I just checked my out of office messages,

ah, dear, ie9 beta got a problem with the exchange 2010 owa on my notebook, it cannot open the options. thus I cannot check the oof messages.

then I fired up mozilla firefox, firefox worked with the owa as expected.

in both cases, it wont show any oof messages being sent even if i got a few messages over the period.