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Thursday, November 20, 2025

M 365 booking vs planner ?

 Microsoft Bookings is for scheduling and managing appointments with customers or colleagues, while Microsoft Planner is for team project and task management. Bookings focuses on external or internal scheduling with automated booking pages and calendar sync, whereas Planner is used to organize tasks, assign them, and track progress within a team or project, often using a board or schedule view. 

Feature 
Microsoft Bookings
Microsoft Planner
Primary FunctionScheduling appointments and managing customer interactionsManaging team tasks and projects
Key Use CaseAllowing customers to book meetings online, handling client appointments, managing staff schedulesAssigning tasks to team members, tracking project progress, collaborating on tasks
Core FeaturesCustomizable booking pages, staff assignment, online meeting integration (Teams), automated reminders, and calendar synchronizationTask creation with checklists and labels, different views (board, schedule, grid), "My Day" and "My Tasks" views, and team collaboration tools
IntegrationIntegrates with Outlook calendars to prevent double-booking and sync with Microsoft Teams for virtual meetingsIntegrates with other Microsoft 365 tools like Teams and SharePoint
CollaborationFocuses on collaborative scheduling with multiple staff membersProvides real-time collaboration on tasks within the app
Customer-facing vs. InternalOften used for customer-facing services to manage appointmentsPrimarily an internal tool for team members to manage work

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