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Wednesday, August 18, 2010

drama with a near new W7 pro HP pro 3000 MT PC

this is a new PC, ever since installed, it has problems. a couple of weeks ago, one memory module got replaced after memory errors logged in the eventvwr

but, in recent weeks, it started playing up again, freezing , slow network access, random reboot on bugcheck.

yeah, I should read those dump files. nothing in the action centre to suggest anything

first I thought it maybe some power settings problem, done some windows updates, some failed, then upgraded bios. upon restart, it wont boot into windows, it just kept restarting. tried to restore to yesterday, it failed citing a customer file corrupted. interesting as system restore suppose not to touch user data.

w7 builtin repair failed, error is badpatch, it can't recover.

w7 memory test indicated 1 of the 2 memory modules is faulty.

I called HP, telling him the serial # bumpmyhead. I asked the mainboard to be replaced. HP guy said 99% is memory, so he will send one memory module to the customer. what a disappointment as compared to be call useless cabling

I asked for two memory modules, no luck. yeah HP big boss is making big money, that's why.

so the PC still wont boot into windows 7 despite faulty memory pulled out.

shadow protect IT edition is used to take image of the stuffed w7.

there are 3 partitions, 1 - system 2- os 3- recovery, the 2nd one is the normal C: in windows

then the 2nd partition in the SP image was restored the PC, overwriting the C: drive.

the trick is dont tick active, MBR, do tick HIR install. hollyshit, the thing now boots into windows 7, yeah I can see the desktop now.

what a drama

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