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Thursday, August 23, 2012

outlook 2010 cache auto-complete not working

http://www.sevenforums.com/microsoft-office/77747-outlook-2010-autocomplete.html

I copy the parts that worked for me here

SECTION 2 - SUCCESS
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The suggestion that DID work for me involved downloading software called NK2 EDIT. I believe Outlook versions prior to 2010 used a data file with the NK2 extension to store auto-complete cache info. OL 2010 does not use this type of file, it uses the Stream_Autocomplete###.dat file instead. NK2 EDIT software (free) works with BOTH TYPES of files and can easily convert either type to the other.

Before attempting to fix the problem, I first made sure my contacts were updated - this is important if you want to have a good list of auto-complete contacts. IT IS IMPORTANT TO NOTE that the auto-complete contacts that appear when typing in addresses ARE NOT POPULATED AUTOMATICALLY BY OUTLOOK FROM YOUR CONTACTS/ADDRESS BOOK(S). Outlook is supposed to automatically create auto-complete addressed based on who you send emails to - not simply by whether or not they exist in your addressbook. Here is a run down of how I fixed the problem using NK2 Edit:

1. Open the address book for Outlook and organize and cleanup all contacts in all address books. Make sure that anyone you want to appear in the auto-complete is IN THE ADDRESS BOOK.
2. Close Outlook and open NK2 Edit. Open/Start a NEW NK2 file.
3. Go to Action > Add Records from Address Book
4. Select all of the contacts that you want to appear in the auto-complete list. This shouldn't necessarily be all of your contacts! (For example, if you have five contacts named John, but four of them you haven't emailed in a few years and the other one you email every day -- you should probably only add the one that you email every day. Otherwise, every time you start to type his name in the To: field, you'll have to select the right John out of a list of five.)
5. Once the list is complete, SAVE the list as an NK2 file with a name that makes sense for future reference, such as "Outlook 2010 Auto-Complete Cache File, created in NK2Edit, 2011.11.17". This file will serve as a backup in case the cache file ever becomes corrupted again.
6. Now for getting this file to play nicely with Outlook! First make sure Outlook is NOT running. Then, go to: File > Save As. Browse to the C:\Users\USERNAME\AppData\Local\Microsoft\Outlook\RoamCache folder and OVERWRITE the existing Stream_Autocomplete###.DAT file. To do this you'll have to use the drop-down box under the file name box to change the file type from NK2 to DAT.
7. Close NK2 Edit, and open Outlook. Verify that the auto-complete list now matches the list you created in NK2 Edit by typing a few email address into a new email message.

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