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Wednesday, March 17, 2010

an acer PC can't access CDROM and USb thumb drives

an acer PC, can read cdrom in safe mode. but can't in normal mode.

tried to put reg stttings back, no luck. check for group policy .. not found. wonder something corrupted, instead of spending endless time doing that..

advise to reload the acer from scratch

no acer recovery cd ... here is the instruction for initiliate the recovery from an acer tech, maybe for a different model

1 Ensure all Personal Data is backed-up as all data will be deleted.


2 Close all programs & applications in windows

3 Press Alt & F10 Simultaneously

4 If prompted create a personal password & continue

5 Left click RESTORE located at the bottom of the Acer eRecovery Management utility

6 Left click RESTORE SYSTEM TO FACTORY DEFAULT

7 Enter your user defined password & press ENTER

8 An option will appear either left click YES to start the eRecovery or NO to cancel

9 Left click NEXT to continue

10 Unit will start the eRecovery in 1 min
 
 
 

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