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Sunday, March 25, 2012

recover an office 365 mailbox

recover an office 365 mailbox

this user accountant's mailbox got deleted online after a SBS2003 server migration

After two weeks of their MS office 365 online, Andy wants to see the deleted mailbox.

reover a deleted mailbox is easy on Office 365 as long as it has not been purged. so be quick.

to do that, login to portal.microsoftonline.com as admin
click on admin
exhange - manage
click on deleted mailboxes icon
select the mailbox you want to recover, click on recover
a form will pop out , fill out the form,
notice: you dont have to use the same username as the previous one
you dont have to pre-create a user on office 365

just fill out the form, give it a username/password, new email address, then you should have access to the deleted mailbox via portal.microsoftonline.com

I am quite lucky on this, as I just migrated their SBS 2003 server onto O365. I deleted this mailbox at the request of the customer both online and locally on the doomed sbs 2003 server. then the customer wanted to access this deleted mailbox. lucily the local box is already migrated online. it is much easier to re-attach the mailbox online

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