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Tuesday, November 1, 2022

Teams Cloud Voicemail recordings; policy-based compliance recording; PSTN numbers for Contact Center Solutions

 Teams Cloud Voicemail recordings

Voicemail messages can be delivered to Exchange Online and Exchange server mailboxes.

policy-based compliance recording

Compliance recording can be configured to capture audio, video, screen share, and chat.

PSTN numbers for Contact Center Solutions

API-based solutions can leverage Calling plan number and Direct Routing numbers, and Direct Routing integrated solutions can leverage phone numbers direct from the contact center.


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