✅ A factory reset of the device This is the only supported method to revert firmware on Microsoft Teams Android-based devices. Microsoft does not support selecting or uploading previous firmware versions through the Teams admin center.

 

✅ A factory reset of the device

This is the only supported method to revert firmware on Microsoft Teams Android-based devices. Microsoft does not support selecting or uploading previous firmware versions through the Teams admin center.

The other options:

• ❌ Select a previous firmware version using Manual Updates in the Teams admin center: Not supported.
• ❌ Upload a previous firmware version and apply using Manual Updates in the Teams admin center: Also not supported.