Great question! Here's a clear breakdown of the difference between Guest Access and External Access in Microsoft Teams:
🔹 Guest Access
- Purpose: Enables collaboration with people outside your organization by adding them as guests to your Teams environment.
- What guests can do:
- Join Teams and channels.
- Access shared files and folders.
- Participate in chats and meetings.
- Identity requirement: Guests must have a Microsoft account or a work/school account (Azure AD).
- Use case: Ideal for long-term collaboration with external partners, vendors, or contractors.
🔹 External Access
- Purpose: Enables communication with users in other organizations using Teams, Skype for Business, or Skype.
- What external users can do:
- Join Teams meetings.
- Chat and call with your users (if allowed).
- Identity requirement: External users remain in their own organization's Teams environment.
- Use case: Best for quick interactions like meetings or chats without needing access to Teams resources.
🧠 Summary Table
| Feature | Guest Access | External Access |
|---|---|---|
| Collaboration | ✅ Yes (Teams, channels, files) | ❌ No (only meetings/chats) |
| Communication | ✅ Yes | ✅ Yes |
| Identity | Added to your org as a guest | Stays in their own org |
| Use Case | Long-term collaboration | Short-term communication |
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