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Tuesday, August 19, 2025

✅ Teams Phone with Direct Routing

 

✅ Teams Phone with Direct Routing

This option allows the organization to:

  • Use their existing Session Border Controller (SBC)
  • Connect Teams to the Public Switched Telephone Network (PSTN) via their own telephony infrastructure
  • Maintain control over call routing, number management, and carrier relationships

Why not the other options?

  • ❌ Teams Phone: This is a general term and doesn't specify the PSTN connectivity method.
  • ❌ Teams Phone with Calling Plan: This uses Microsoft as the PSTN provider and does not support using your own SBC.

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