the user said web page is not showing up properly, virus was present ...
I went down the road to clean up some spyware/trojan, none found ... then started to install office 2003 SP3... ah .. that thew up a weird error... failed to install...
go back to basics, the system logs show the famous error ...like hard drive0\D has a bad cluster...
now do a scan disk ....upon restart, the scandisk confirmed that there are bad clusters on the hard drive...
It bit a surprise because the week before I upgraded the anti-virus, did see error in the system log;...
anyway, use shadowProtect to copy the faulty disk to image file, then restore the file to a new hard drive...
reinstall O2k3 SP3 again, success ....
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